Privacy Policy
1. Information We Collect
- Account data: name, email, phone number, language preference.
- Worker data: skills, service area, experience, profile photo (if you register as a worker).
- Transaction data: payment amount, status, timestamps, and payment reference IDs for unlocks, boosts, and other paid features.
- Device/usage data: basic log information needed to run and secure the service.
2. How We Use Information
- To provide accounts, saved workers, and transactions.
- To process payments via third-party gateways and show your payment history.
- To send service-related updates (e.g. payment or account notices).
- To prevent fraud, abuse, and unauthorized access.
3. Payment Information
Payments are handled by PCI-compliant providers such as Razorpay. KaamChowk does not store your full card number, CVV, or UPI PIN. We store limited payment metadata (amount, status, reference IDs) for receipts and support.
4. Sharing
- Contact unlock: unlocking a worker's contact details does not share your personal information with them. Only the payment is processed.
- With service providers: hosting, authentication, email, storage, and payment processors — only as needed to run KaamChowk.
- Legal: if required by law or to protect rights and safety.
5. Data Retention
We keep account and transaction data for as long as your account is active or as needed to comply with legal, tax, and payment obligations. You may request deletion of your account data by contacting us.
6. Security
We use HTTPS, encrypted authentication tokens, and access controls to protect data. No method of transmission over the Internet is 100% secure, but we work to keep safeguards appropriate to the risk.
7. Your Rights
You may request access to, correction of, or deletion of your personal data, subject to applicable law, by calling or WhatsApping +91 93033 22445, or emailing [email protected].
8. Children
KaamChowk is not directed at children under 18, and we do not knowingly collect data from them.
9. Changes
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the “Last updated” date above.
10. Contact
Privacy questions: call or WhatsApp +91 93033 22445 (9 AM – 9 PM IST), or email [email protected]